Skip to main content
Every incident moves through a clear set of stages so you knows where things stand.
  1. Started: The moment an incident is created. This can be caused by a monitor or done manually on the dashboard.
  2. Acknowledged: You acknowledged the incident, and users know someone is working on the issue.
  3. Resolved: The incident is resolved. This can happen on its own when a monitor check passes again, or you can do it manually.